Argos Phone Numbers and Emails

Customer Service:

  • +44 345 600 4408
    Returns and Faulty Items
  • +44 345 640 2020

Headquarters:

  • +44 207 695 6000
  • +44 845 124 0044

Media:

  • +44 207 695 7295
    Press Inquiries
Send Message

Argos Emails:

Business Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
argosclearance@sainsburys.co.uk
Argos Trade Clearance
privacy@sainsburys.co.uk
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Argos Website:

Argos Help Center:

Corporate Office Address:

Argos Limited
489-499 Avebury Boulevard
Milton Keynes, England MK9 2NW
United Kingdom

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00am - 8:00pm


Mailing Addresses:

Royal Avenue

Widnes WA8 8HS


Privacy Team, Sainsbury's Supermarkets Ltd

18th Floor, Arndale House

Manchester M4 3AL

More contact details

Argos Customer Service Reviews

1.6 / 5
Poor
Guest-5738995
Refund on a faulty item

Very bad experience argos perry barr staff as a manager don't want another community will visit thier, refused to help me even I showed all insurance documents still I'm waiting for refund nothing back yet I wish store will shut down soon if you thought I'm Been funny plz check reviews given by perry barr one stop argos as customer 10 days I can return item but fron of argos manger attitude nobody can do anything, just day ago I call store by direct argos number you guys might not believe very bad tones calling me you the lady who having trouble with iron even they know the name but disrespect is argos right so I really don't mind I wish any senior management come on front page look argos perry barr ratings and reviews will realise what's going on here so bad customer service poor rating, I decided my self never ever going again argos,, Curry's have better service

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Vinicius Z
: Urgent: Request for Assistance - Order Return Issue (Order Number: FT606850)

I recently purchased a laptop online from your store on Saturday and picked it up on the same day. Unfortunately, when I attempted to return the item today, the manager refused, citing that the opened condition rendered it unsellable.
Ive familiarized myself with the Consumer Contracts Regulation 2013, which clearly states that customers have the right to return goods purchased online within 14 days of the purchase date. Despite explaining this to the manager and attempting to discuss my rights, the response was unhelpful and, frankly, unprofessional.
I am reaching out to you to seek urgent assistance in resolving this matter promptly and ensuring that Argos provides the outstanding customer service I have come to expect.

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Guest-5658277
Good feedback
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

excellent customer service although cards take a while to arrive but overall very happy with the service that i received. Items are sometimes out of stock but staff are very warming and try to help where possible, very helpful fella at the mansfield store.
Please pass on the the relevant staff in store

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Guest-5615839
To try and sort out problem with gift card
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

was not the answer i expected and failed to solve the problem i have with a gift card they refused to honor

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How Good is Argos's Customer Service?

Frederica Ozl
Frederica Ozl
Feels Disappointed | Mar 27, 2024

***

Read full quote
Kathyann Tay
Kathyann Tay
Feels Neutral | Mar 18, 2024

I was sastisfied with customer service I couldn’t fault the person on the phone she was very thorough and very helpful

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Jennifer W Tqi
Jennifer W Tqi
Feels Disappointed | Mar 01, 2024

I'm not happy that I'm unable to speak to a customer service agent personally to get my issue resolved

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Abriana Ahh
Abriana Ahh
Feels Neutral | Feb 27, 2024

Was really good adviser was helpful and polite

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Shekinah Poz
Shekinah Poz
Feels Neutral | Feb 19, 2024

received a washing machine with no drier function and could not get the problem resolved directly with argos
i have finally now got a refund from argos and could not have achieved this withiut pissed consumers help

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Ebulon E
Ebulon E
Feels Satisfied | Feb 18, 2024

Argos is a good company

Read full quote

Summary of Argos Customer Service Calls

5.6K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Argos?

Product/ Service Question:

  • “Total pile of *** nothing lined up holes all off sink total pile of shite.and I'm experienced in property maintenance would not recommend anyone buying this ***”
  • “My hairdryer stopped working”
  • “Fridge freezer broken i have insurance”

Cards Question:

  • “Problem with card”
  • “Expire Argos card”
  • “Lost card”

Shipping and Delivery Question:

  • “I haven't received my argos card and I cannot get through to speak to anyone without the card number which I don't have!”
  • “To see if I put it to delivery”
  • “Delivery”

Payments and Charges Question:

  • “Enquiry about payments”
  • “Make payment & speak to someone”
  • “Fraud on my account”

Return/ Replace Question:

  • “Returns”
  • “To change my monthly payment”
  • “To seek for a replacement of product i bought from your store in Northampton. This replacement was ordered by shark after they've done their survey and haven't got the parts for replacement.”

Request for Information Question:

  • “Would like to know if you sell steam wallet gift card in any of your stores in Dundee Scotland”
  • “About a product”
  • “About my Argos card”

Account Question:

  • “Account query”
  • “I've tried Ty place an order on my account and it took me to PayPal and took my bank details I've text assistance and they just cut me off I think this is a scam and I'm not happy the way my chat was just ended and said goodbye can you look into thi”
  • “My account is in credit and I am requesting a refund into my bank”

Refund Question:

  • “Not got my refund back”
  • Refund on a faulty item
  • “My refund”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelling an order”
  • “I want to renew my card”

Staff Question:

  • “Complaint staff member”
  • “Customer service”
  • “To complain about poor service.”

Website/ Application Question:

  • “Web site not working”
  • “Application”
  • “I'm not able too place an order online”

Employment Question:

  • “Former employee”
  • “Lost my job and can't make my payment”
  • “I want to pay off my Argos card”

Other Question:

  • “Faulty item”
  • “Faulty tablet”
  • “To make a complaint”

About

Related Companies

Sainsburys, Bush Brand, Tu Clothing, Sainsburys Bank, Habitat Co Uk

Summary

Argos is one of the leading companies in the home and general merchandise market. The company sells its products in more than 700 stores all over the United Kingdom and Republic of Ireland over the telephone and online. More than 33,000 people work for Argos today. Every year Argos serves over 130 million consumers. The assortment of products provided by Argos includes clothing, products for kitchen and laundry, home and furniture, garden and DIY, sports and leisure, health and personal care, home entertainment, video games, photography, office PCs and phones, toys and games, jewelry and watches, nursery, gifts and sets for hobbies.

Argos reviews and complaints

Argos is ranked 485 out of 3765 in E-commerce category

Area Served

UK

Payment Methods

PayPalVISA

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